Close a sprint with components from different boards

Question

Hello all,

We are looking for a way to make it possible to complete a sprint on one board when there are tickets with components from different boards integrated there.

For example, we have issues in Board 1 (used by one part of the team) with Component 1, but displaying these issues is also necessary in Board 2 with Component 2 (used by another part of the team) because people working on Board 1 distribute the issues to people on Board 2. However, it is still necessary for the issues to be visible in Board 1 (for an overview) and therefore component 1 is also needed.

Now, when we try to close the sprint on Board 2, it's not possible as long as the components from Board 1 are still in the tickets. Is there a way to change this?

Svenja Diester · Answer

@Trudy P Claspill

I was not able to recreate the problem within the last sprints. If this happens again I'll make sure to take screenshoots.

Thanks for your help.

Trudy P Claspill · Answer

Given that the issues are all in one project, then your ability to manage sprints should be the same in both boards.

When you hover over the Complete Sprint button and it is disabled is there any hover help that displays to explain why it is disabled?

Have you confirmed that you have only one sprint selected when you go to use the Complete Sprint button.

The filter dictates what issues will be shown in the board. If you want the issues displayed in both boards, as you indicated in your original post, then the issues have to match the criteria of both filters.

A sprint will show in any Scrum board where the board's filter matches an issue in the sprint. But only the issues in the sprint that match the boards filter will be displayed.

So if you have issue PB23-111 with two Component values assigned, and the Component values assigned means that it matches the filter for both boards, and you assign that issue to a sprint in either board, then that sprint will show in both boards. You will be able to manage the sprint in either board. So, while you see the issue in a sprint in two different boards, it is actually one sprint showing up in two board rather than two separate sprints.

I think we are going to need concrete examples of this problem when it is actually occurring to finish debugging it.

Svenja Diester · Answer

The Issues are all created all in the same Project. Here are the filter we're using for the boards. I redacted our components but I think you can still see if there is something wrong.

Filter Board 1:

Filter Board 2:

Could the problem perhaps be that the components from the other board are not included in the filter? But if I were to add them, then the issues from the other board would also be displayed on the board, and that's not what we want.

I will double check with my colleague to verify the problem with the two sprint.