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I can't use the forms, it doesn't appear in the project settings, can you help me how to activate it

lucas.morais

In another account that I also use the form function it appears in all projects, but I'm using another one at the moment and it doesn't appear and I can't solve it

Accepted answers

Matthias Gaiser _K15t_

Hi @lucas_morais

according to the tags you've used, you're using Jira Software on Cloud.

In Jira Software projects, there's no support for forms. Jira Work Management projects have forms and Jira Service Management projects have the portal view which is also like a form.

Could it be that your other projects are either one of these?

Cheers,
Matthias.

All comments

Matthias Gaiser _K15t_

Hi @lucas_morais

according to the tags you've used, you're using Jira Software on Cloud.

In Jira Software projects, there's no support for forms. Jira Work Management projects have forms and Jira Service Management projects have the portal view which is also like a form.

Could it be that your other projects are either one of these?

Cheers,
Matthias.

lucas.morais

Thanks @Matthias Gaiser _K15t_

Craig Gill

I'm curious why even show this as a migration option for Data Center to Cloud migrations for Software projects when it's not even a supported option in 2025.

Seems kinda scammy/false advertising to say something is supported and then to only say "oh wait" after you've migrated.

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