Template use in Description Field - Jira

Question

Is it possible to use a template in the description field when creating certain case types?

SilkeS · Answer

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Kate Pawlak _Appsvio_ · Answer

To the marketplace list I would like to also add our app called Issue Templates Agent for Jira - summary, description, custom fields which offers possibility to create templates and works on the native Create issue screen.

Mayura Gautham · Answer

Hey @Chad Mainville

Good day!

Please note that currently, you can add a template to the description field only in Team-managed projects, the feature is not yet available in company-managed projects.

Team Managed Project:

Navigate to Project Settings -> Issue Types -> Go to the Issue type, you can add the description fields with the default information you'll need on the issue type.

Company Managed Project:

Since we do not have the feature to add templates here, you can try the below workaround or check for add-on in our marketplace.

Workaround-

You can create a custom field for description and use it instead of the system field.
The steps are:
* Enter JIRA, Navigate to Settings -> Isuses -> custom field

*  Click on the button 'Add Custom Field', on the top right corner.
* Select a text field (multi-line or single line). Click 'Next'.
* Give it a name and, optionally, a description.
* Click on Create.
*  Select the project(s) checkboxes in which you want to include your custom field.
*  Click on Update button.
* On the Custom Fields page, find the name of your custom field and click on the icon in the right > 'Configure'.
* Click on the link 'Edit default value'.
* Type the description you wish to be populated as the default for that given field.
* Click on the 'Set Default' button.

Marketplace Add-on-

Issue Template for Jira - Summary & Description Templates
Easy Templates for Jira Issues

We had already a few users that requested this feature and a Feature Request was created in order to get more traction from people that would like to have this feature in company managed projects. I encourage you to vote on this FR and add yourself as a watcher so you can keep posted in case anything new is added to it or announced:
Ability to set a default description template

Feel free to reach out if you have any more questions. Otherwise, please make sure to mark this response as accepted :)

Thanks.