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I am unable to add an Org Admin.

Anneliese Pretorius

All guides advise selecting Settings - Administrators.

As the Org Admin, I do not have the Administrators option available on my menu. Are there other ways of to grant this right?

Accepted answers

Hana Kučerová

Hi @Anneliese Pretorius ,

try this, please:

In the organization administration -> Directory (in the top menu) -> find the user in the directory -> show details of this user -> in the top right corner there will be three dots menu -> Assign organization role

All comments

Marc -Devoteam-

Hi @Anneliese Pretorius

Do you miss the cog wheel within a product?

If so then you are not a product admin, if related to Confluence or you are not in the admin group of a product.

If you require more help, please share a screen shot of your user.

David Blank

Hi @Anneliese Pretorius !

This was confusing for me the first time I did it as there are a couple different places called "Settings" within Jira.

If you start by Clicking the app menu in the top left and going to "Administration:

Screenshot 2023-08-30 at 10.00.15 AM.png

Next choose the Organization you want to add the Admin to:

Screenshot 2023-08-30 at 10.00.45 AM.png

Then Click Settings in the Top Menu:

Screenshot 2023-08-30 at 10.01.27 AM.png

If you are an Org Admin and have gotten this far you should see the option for Administrators in the left Menu. Click on this and you will have a button to "Add administrators"