How do I disable the ability to edit multiple tickets within a Queue?

Question

I've already restricted the ability for most team members to Bulk Update, yet they're still able to access this feature. Which seems a little counter intuitive.

Is there a way I can out right disable, or filter who has access to this?

Chu Dam · Answer

Hi @Michael M

Oh ok I see... All these actions are linked to the permissions scheme of the project, if you remove permissions to role or group, then actions won't be activated...

To learn more about permissions and permission scheme, here is the full documentation: https://support.atlassian.com/jira-service-management-cloud/docs/overview-of-jira-cloud-permissions/

Regards, 
Dam.

Michael M_g0b91x · Answer

At a glance, the link you provided doesn't have any instructions on how to disable the ability to select multiple tickets and then resolve them, link them, delete them.

Sorry if I was unclear, I'm looking to prevent team members from using these features:

Chu Dam · Answer

Hi @Michael M

As the doc is explaining here: https://support.atlassian.com/jira-service-management-cloud/docs/edit-queues/

You need to be a project admin to edit a queue.

So I would suggest you to review who is a project admin and limit the number of users with such permissions.

I hope this helps a bit.
Dam.