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move to done button is missing

Orly Sharon

I moved to the new view, and the "move to done" button was missing.
Move to done was enabled if all tasks, sub-task, bugs, and sub bugs under a story were done.
If I return to the old view, I can see it again.
Is there a way to return it to the new view? Or create a quick filter

Accepted answers

All comments

Valerie Knapp_dpp5c6

Hi @Orly Sharon , thanks for your question and welcome to the comunity!

I have understood from your question that you cannot transition a Story to the Done status, as in, you do not see the button. Can you confirm that the Story meets the criteria to go in Done? Are any child issues in the correct state to permit this?

Orly Sharon

Hi @Valerie Knapp , Thank you for the warm welcome.
Yes, the story meets the criteria to go in Done.
In the new view, the button is not there. But if I return to the old view (with the same story), I can see it. Can I add a picture over here somehow?

Valerie Knapp_dpp5c6

Hi @Orly Sharon , thanks for your reply. Yes, you should be able to add a screenshot here in the menu, if you click on this square that is meant to look like a painting I think -

You can then upload something from your clipboard, like this

and then click on 'Insert' to add the image. If you can share what you are seeing, that would probably help to see what is going on.

Cheers

Orly Sharon

new view without the button : new view.png

old view with the button :
image (15).png

Hi @Valerie Knapp As you can this is the same story and the same sub-task all I've changed is the view.
Is there a way to return the button or create a quick filter instead of it?

Jack Brickey

Hi @Orly Sharon ,

I want to zero in on the the "move to done" button. What type of project are we talking about here? Software or Business (JWM)? I am not seeing this button on any of my boards and, TBH, don't recall seeing it previously. Is it possible that you have an add-on app presenting this that may not be working with the new view? Also. as @Valerie Knapp mentions, please confirm what you mean by switching on/off the new view so that we can assist further.

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