Transition when time in status is larger than a parameter

Martina

Hi all!

I've been trying to create a rule and I got stuck, was hoping to receive some help / feedback from the community.

This is what I want to do:

When an issue has been for longer than 3 weeks in a status, transition to the next status.

I already added the "time in status" field to the issue in the "description fields", but I don't know how to: 

1- track the time only for one status in the process

2- create a condition for when time in that status is longer than 3 weeks, transition to the next status

Thank you!!

Brandon Raymaekers_df3odq

Hi Martina

I'm not 100% sure what you mean, is it when an issue is in a status for multiple weeks or is not updated for 3 weeks in that status? 

If not updated you can always make an automation rule that checks every day: 

updated <= -21d every 1 Days and then transition it to the status of your choice.

if you need help with the time in status field this url will help: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Time-in-Status-in-Jira-What-is-it-and-how-to-track/ba-p/2275979#:~:text=You%20can%20activate%20the%20Days,administrator%20or%20Jira%2Dadministrator%20access.

 

Hope this helps,

Kind regards

Brandon Raymaekers