Team is working through creating tickets with the help desk. We are on a phone system that can automate some of this manual process and do a call to automatically select the create piece.
It won't fill out information per say but we are attempting to find the URL when clicking and creating a JIRA ticket, where and what the URL call is there so we can feed our phone system software this so it will assist team in streamlining this.
Looking for guidance and insights anyone has. Thanks!
