How to skip approval in workflow if the approval field is not used?

Question

Hi all - I created a request type form, which doesn't have a required field.

How would I bypass this in a workflow?

Please assist

Regards,

Murad

Robert Wen_Cprime_ · Answer

OK, I ask because it's marked in the "Confluence" section.

Guessing here because I don't have the workflow in front of me, if the first status in the workflow is the approval status, I would create an Automation that would trigger on issue creation and execute a transition out to the status you want if the Approval field was empty.

Murad Jamal_62idze · Answer

Jira Service Management

Robert Wen_Cprime_ · Answer

@Murad Jamal

Is this for Confluence or Jira Service Management?