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Jira automation rule to sum up story points from linked issues returns "0".

Sujitha.Krishnan

Hi Team,

We have an issuetype = "impediments" on our board and teams link all the issues (story, spike, tasks and so on) blocked by this impediment to it.

I am creating an automation rule in Jira to sum up all the story points on this linkedissues and to populate a field named "story points impacted".

Details of the rule:

Rule screenshot 1.png Rule screenshot 2.png

The rule runs and gives a success result:

Sum story points from linked issues - Audit log.png

But the field "story points impacted" field is populated as "0".

Sum story points from linked issues - Results.png

Would really appreciate any leads to solve this issue. Thanks.

Accepted answers

Trudy P Claspill

Hello @Sujitha.Krishnan

Can you show us a screen image of one of the linked issues showing the Story Points field with its value?

Can you try using the Log action to print into the Audit Log the value of {{lookupIssues.Story Points.sum}}

Bill Sheboy

Hi @Sujitha.Krishnan

Is this for a company-managed or a team-managed project? You may find that information at the bottom-left side of the page expanding area.

Company-managed projects use the Story Points field, and team-managed ones use Story point estimate...even though they are both called "Story Points" on the screen.

So if you are using team-managed, please change your rules to use this smart value:

{{lookupIssues.Story point estimate.sum|0}}

And smart values are case-sensitive, so if you are using company-manage, please use this one:

{{lookupIssues.Story points.sum|0}}

I added a default value of 0 to both to help rule out other problems.

Kind regards,
Bill

All comments

Trudy P Claspill

Hello @Sujitha.Krishnan

Can you show us a screen image of one of the linked issues showing the Story Points field with its value?

Can you try using the Log action to print into the Audit Log the value of {{lookupIssues.Story Points.sum}}

Bill Sheboy

Hi @Sujitha.Krishnan

Is this for a company-managed or a team-managed project? You may find that information at the bottom-left side of the page expanding area.

Company-managed projects use the Story Points field, and team-managed ones use Story point estimate...even though they are both called "Story Points" on the screen.

So if you are using team-managed, please change your rules to use this smart value:

{{lookupIssues.Story point estimate.sum|0}}

And smart values are case-sensitive, so if you are using company-manage, please use this one:

{{lookupIssues.Story points.sum|0}}

I added a default value of 0 to both to help rule out other problems.

Kind regards,
Bill

Sujitha.Krishnan

Sure.

Linkedissue screenshot.png

Sujitha.Krishnan

We are using a "company-managed project" and I updated the rule to

{{lookupIssues.Story points.sum|0}}

The results is still "0".

Sujitha.Krishnan

Thanks for the details, I wasn't aware that it works differently for team managed and company managed projects.

Sujitha.Krishnan

I added a log action into the Audit Log to print the value of {{lookupIssues.Story Points.sum}} and it returns "0".

Log Audit.png

Trudy P Claspill

That will have a value only after you have executed a Lookup Issues action. You need to insert into your rule after that action.

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