I have an issue and a filter that should show this issue but it doesnt

Question

This issue has qualifying criteria as its in an Epic and Project. My filter looks at that epic and a few others within the same project but this issue just doesnt show up on that board. We tried to match everything visible to us, but it didnt.

But the miunte we made a another issues as a clone of this - that clone was available in the filter. Why is this happening?

I can add more details as needed - please let me know.

I want to add: I have looked at other fields like requestor, date of issue, assignee etc.

Filter Query:

Matt Doar_tzgiej · Answer

Another way to debug this is to take the filter

clause1 and clause2 and clause3

and add the issue key you want to find

and issuekey=TEST-123

Then remove each clause one at a time until the query returns the expected issue.

The last clause you removed was the problematic one.

Bill Sheboy · Answer

If you side-by-side compare the issue not displaying and the clone of it which is returned by the query, what do you notice for the following fields:

* Created
* Project
* Epic Link
* ...and the issue history for any changes to the Project and Epic Link since the issue was created

Sundy Iyer · Answer

Hi Bill - Thank you for replying. Unfortunately that is not the case there. The issue was created in the start of the year.