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Lookup for all issues into jira

Caio.Queiroz

Is there a way to use lookup for all issues assigned to a user using automation?

i mean all issues from all Jira boards like I can do using JQL.

Accepted answers

All comments

Kian Stack Mumo Systems

Yes.

If you use the lookupIssues action or you can use a Scheduled trigger and search for tickets in there.

Thanks,

Kian

Sugandha Singh

Hi @Caio.Queiroz

Welcome to the Atlassian Community.

You can try following Automation Rule:

trigger: scheduled on JQL
- assignee = CurrentUser()

Screenshot 2023-08-24 at 9.42.45 PM.png

action: lookup issues on JQL
- assignee = CurrentUser()

Screenshot 2023-08-24 at 9.42.53 PM.png

advanced compare condition: check if there are any with {{lookupIssues.size|0}} greater than 0
- action: add comment

Here is the final rule skeleton:

Screenshot 2023-08-24 at 9.42.34 PM.png

Let me know if this helps.

Bill Sheboy

Hi @Caio.Queiroz

Yes, and...to the answer from @Kian Stack Mumo Systems

First thing, what problem are you trying to solve by doing this? Knowing that may help the community offer ideas better aligned to helping with that.

Back to your question: the answer is "it depends"...

Lookup Issues results are limited to 100 issues, and so if you have more, they will not be included
What is the scope of your rule (project or global) and in which projects are your issues?
- A project-scope rule can only return issues in that project. If you have issues in other projects, they will not be returned by Lookup Issues.
- A global-scope rule can return issues in multiple projects. And you appear to be on a standard license level for Jira. There are limits on the number of global rule executions per month, based on your license level. Please keep this in mind when using such rules.

Kind regards,
Bill

Caio.Queiroz

Hi @Bill Sheboy

What problem are you trying to solve by doing this?
I was looking for a way to search for all issues where people are working within all projects using lookupIssues to send their information using a web request.

I also got some issues through the Jira API, but it doesn't bring me all the ones I need!

Caio.Queiroz

Thanks for your help @Sugandha Singh

your help was very important!

But I'm trying to get all issues from all projects and not just the current one!

Unfortunately, it seems that this is only possible using a global scope

Caio.Queiroz

I was trying to avoid the usage of global scope automation!

But seems is not possible to get all issues without it!

Sugandha Singh

That's right @Caio.Queiroz , the Global Automation rule is needed for inquiry in all the Jira Projects.

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