Hello Jira Community! I created a company-managed project. Members of my team can submit requests to this project via the Jira Help Center. When they submit a request, the status of that request shows as "TO DO" in the Help Center (see screen shot):
I assumed that if I changed the status of the corresponding issue on my project, that the status would also change in the Help Center, however, I cannot change the status of the corresponding issue in the project because I do not have permission (see screen shot) I can't even view the workflow:
I have tried updating the "edit issues" permission to include me the project lead but it does not work. What am I doing wrong? Also, am I right in thinking that if I am able to update the issue status, that it will also update the status in the Help Center?
