No Jira Apps Available - Error 1YNRDRT

Question

Hi,

I'm new to a project and can't access any apps. Instead, when I click on the dropdown "Apps", nothing appears on the site but a small error message "Something's gone wrong. Our team has been notified. If the problem persists, please contact Atlassian Support." with error code 1YNRDRT.

Does anyone know what the problem is here? What does this error code mean?

Thanks in advance for any help,

Best regards,

Alex

Alexander Tesch · Answer

Right, that's what I'm gonna do. Thanks for replying :)

Mirek · Answer

Hi @Alexander Tesch

I am afraid it would be hard to decode Error code since probably Atlassian only is able to know what is doing on your garden. I suggest to create a Support ticket and work with them to resolve this problem.