Incoming webhook for field value comparison

Question

Hi All,

I have a problem in automation rule, based on incoming webhook.

I have two team-managed project. Project "A" and Project "B"

In project "A" when issue created, if the value in custom field "X" is equal to the value of field "Y" in project "B", then link the issues.

I made configurations but it doesnt work.

Need your advice.

Bill Sheboy · Answer

Just to clarify, did you find that a project-scope rule could link to an issue in another project using the Link Issue action?

Javid Huseynli_r2py6e · Answer

Well, I found the way to configure it and it works :)

Bill Sheboy · Answer

For project-scope rules, the only thing you can do with other projects is Create Issue or Clone Issue.  All other actions, such as linking, require a global-scope rule.

As you are trying to bypass the global-scope, rule execution limits with the REST API, you could try doing the same for the issue linking.

Please note, you may be avoiding one limit and cause exceeding another: if your total execution time (such as per hour, etc.) exceeds limits due to web requests the rules could also stop running.