Unable to add a Test Case to my product, despite me being in the product

Question

WE are using Tricentis, and it is new for us. I am working on setting up our structure for test cases and I went to create a requirement and at test case, for the project, I see a list, except the one for the project I am trying to use.  The drop down list seems to stop at the letter M, as the product starts with a P.  It is like the drop down does not support paging, as there are 3 pages of projects.  How do I get to see my project when adding these?

Mike Prentice · Answer

Hi Danny.  Well, after a few more hours of trying different things, your mention is one that I tried and allowed me to think it is an admin setting on this project.  I CAN type in other projects that are on page 2 and 3.  Some I cannot.  This specific project is a Team-Based project.  There are a couple of other Team-BAsed projects that I can add test cases to, so it is just this project.  Sadly I am not an admin on the site (which will be fixed on Monday).  But to prevent wasting time from this group, I need to validate that before anything else at this time.  I that you for your answer.

Danny_qtq7b3 · Answer

Hi @Mike Prentice

Could you include some screenshots to assist in triaging?

Are you able to type in the character 'm' into the dropdown list for the list to filter?

Thanks,

Danny