Automation give me an API restriction

Question

Hi, community.

I need your help with an automation that is not running correctly. When an issue is created, I compare a specific field and is it, I edit another field, but when I go to see the logs, jira says "Removed the request participant reporter due to a Jira Service Management API restriction." and makes a rollback.

Someone knows what is happening?

Henry Lin_417uw8 · Answer

Sorry, I forgot to mention that the issue. I was expecting the individual user (an user) would be added to the Request Participant automatically, but it didn't. (original participants weren't impacted).

Henry Lin_417uw8 · Answer

hi @Tansu Akdeniz I'm running into the same issue in a Service Desk project with Automation for Jira (v8.2.2)

The Automation rule triggers when issue transitions to a status, and Edit issue (including the following). Any advises in resolving this issue? thanks!

Request Participant:

Copy from issue, (an user)

Jesús Rafael Martínez Jiménez · Answer

Sure, @Tansu Akdeniz

It's a simple automation, but it's always doing a rollback.