I am trying to create a filter count on my dashboard that tells me if a ticket has breached AND status is not (Closed, resolved, done) AND was created in the last 7 days.
Query: "Time to resolution" = breached() AND status != ("Closed", "resolved", "done") AND createdDate >= -7d
According to JQL, my query is correct and even get a result (1) in my filter count
However, when I click to see the ticket I get the following message:
(!) Operator '!=' does not support the list value '("Closed", "resolved", "done")' for field 'status'.
Can anyone advise?
