Enhancing Workflow with Issue Transition Pop-up in Jira

Imoh Akpaetok_n8n2mf

I'm looking to enhance our Jira workflow and need some guidance on implementing a specific feature.

When an issue transitions to a particular status, let's call it 'barrier,' I would like to introduce a pop-up dialog that prompts the developer to provide additional information. This pop-up should have two fields:

Single Select Field: This field should require the developer to select one of the following options: Blocked, 3rd Party Issue, Development Work Needed

Comment/Description Field: Alongside the single select field, I would like a text area where the developer can provide a comment or description related to the selected barrier type.

How can I implement this pop-up dialog with the single select field and comment field upon issue transition to the 'barrier' status? Are there any built-in Jira features or recommended plugins or scripts that can help achieve this workflow enhancement?

Johan Markström_bckjsa

Hi @Imoh Akpaetok!

This is possible through transition screens. Simply create the single select custom field and add it to a screen. When adding a transition screen to a workflow, the comment field is automatically present so you only need to create the one custom field. 

When you have the field and screen created, go to your workflow and select the transition that should have the transition screen present. When you edit the transition, you'll have the option to choose a screen for the transition.