Workload by assignee in backlog view: show story points of ALL tickets in sprint

Gaetan_l5ce1r

Hi Atlassian community,

We use a company-managed Jira project. In the backlog view, for on-going sprints, we often refer to the "Workload by assignee" pop-up to check the total workload in the sprint:

Problem: it seems that issues with a status in "Done" category as not counted in the Story Points column, although they are counted in the Issues column.

This is inconsistent and misleading. The Story points column should display all the story pints in the sprint, no matter the status of the corresponding issues.

Could you please fix this, or let me know a way to configure the Story points count differently?

Thank you

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

There's nothing to fix here, the display is telling you what you really need to know.  If an issue is "done", that really does mean "there is no more work to be done on this", so you no longer care what the estimate was - it's effectively 0 because you've finished the issue.

If the story points showed you all the done issues as well, you would not be seeing a workloard report, you'd just get a flat report on "what we said we would do during a sprint", which you can get from the Velocity report already, it wouldn't give you any workload information any more.