Hi I want to be able to see my tickets using the epic filter. However, i dont see this filter in my board This is the filter that i want to add (im using a company managed project and i have the member role)

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

how can add the epic filter in my board?

Natalia Mojica

I want to be able to see my tickets using the epic filter. However, i dont see this filter in my board Captura de pantalla 2023-08-14 a la(s) 13.53.41.png

This is the filter that i want to add (im using a company managed project and i have the member role)

Captura de pantalla 2023-08-14 a la(s) 1.58.19 p.m..png

Accepted answers

Joseph Chung Yin

@Natalia Mojica -

Need further clarification on your ask. In JSM, issue management is done via Queue and not via SCRUM/KANBAN boards. The board usage is used in Jira Software projects by default and not designed for JSM project.

What are using against your JSM project? Please advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Sanjog Sigdel

That EPIC panel you see is a default filter added in the newly updated Jira Cloud version which I am also using. But if you want to display the EPICs in your board than you might wanna add a quick filter for EPIC:-

issuetype in EPIC and give it a name here:

Screenshot from 2023-08-15 10-12-28.png

Sanjog Sigdel

@Natalia Mojica Also remember the EPIC panel in the filter section will only be displayed if you have this Enhance my board and backlog option available in the Jira instance you are using.

Screenshot from 2023-08-15 10-13-40.png

Trudy P Claspill

Hello @Natalia Mojica

The option for the Epic filter on the board is available only for Team Managed projects, not Company Managed projects.

For a Company Managed project you would need to define Quick Filters (from Board Settings) using the Queries option and create a JQL filter for each Epic.

All comments

Joseph Chung Yin

@Natalia Mojica -

What are using against your JSM project? Please advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Sanjog Sigdel

issuetype in EPIC and give it a name here:

Screenshot from 2023-08-15 10-12-28.png

Sanjog Sigdel

@Natalia Mojica Also remember the EPIC panel in the filter section will only be displayed if you have this Enhance my board and backlog option available in the Jira instance you are using.

Screenshot from 2023-08-15 10-13-40.png

Trudy P Claspill

Hello @Natalia Mojica

The option for the Epic filter on the board is available only for Team Managed projects, not Company Managed projects.

For a Company Managed project you would need to define Quick Filters (from Board Settings) using the Queries option and create a JQL filter for each Epic.