I tried to auto populate the date once the issue transition changed one state to another

Question

I changed my JIRA issue state in progress to resolved in issue field its not showing the resolved date.. auto population not happening

Sanjog Sigdel · Accepted Answer

Hi @Vigneshwaran

This generally don't work if the date format is not correct. Bu default in the automation you should introduce Jira Smart value for Date in your resolved date field.

Try something similar below and it will update the ticket's end date whenever an issue is transitioned to Done, Abandoned or Accepted.

If your requirement is to track the date when a ticket moves from To Do to In Progress, manage this transition in the Jira workflow. Configure the jira workflow in such a way that a ticket can only migrate to in progress from to do, or something like that.