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How can I use {{issue.comments.last.author.displayName}} in an automation?

Jesús Rafael Martínez Jiménez

Hi, community, I'm trying to use this smart value {{issue.comments.last.author.displayName}} in an automation from Jira Service Management to compare if the last comment was posted by a specific user, if is the case, I don't anything, other way I put a new comment, anyone could help me?

Accepted answers

Alisa Zamaraeva

Hi @Jesús Rafael Martínez Jiménez ,

I guess what you need is the rule with the Issue commented trigger, then with advanced compare condition you compare 2 values (smart value and specific user name) and if result is true, comment will be added. Here you can see an example:

Screenshot from 2023-08-11 15-51-41.png

Hope this helps, let me know if you need more details

All comments

Alisa Zamaraeva

Hi @Jesús Rafael Martínez Jiménez ,

Screenshot from 2023-08-11 15-51-41.png

Hope this helps, let me know if you need more details

Jesús Rafael Martínez Jiménez

Thank you, Alisa. Let me try if this solution works.

Yair_cgob42

I am looking to expand this rule to check if the comment.last.author.displayName is able to look for multiple users. Meaning if 1 of 2 users is the last comment the rule should fail.

Thanks

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