How to create a branch within the project for more subtasks

Valeria Flores

I don't know if anyone can help me with this matter but I am using Jira's service management for customer support and I want to know how I can create different services such as customer sales services, IT customer services under the same project if that's possible almost like a sub-task 

Bailey Hecksel

@Valeria Flores Can you clarify what you mean by services?

You may be looking to create new request types or potentially new issue types. You can find information on the differences here: https://support.atlassian.com/jira-service-management-cloud/docs/whats-the-difference-between-request-types-and-issue-types/

Hope this helps!