nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Highlight/bold issue key when status is changed.

Bas Bourgonje

Hello,

Is it possible to highlight/bold the issue key when the status of the ticket is changed.
For example:

ABCD-0001 status waiting for customer has changed in waiting for support. ABCD-0001 is set bold ABCD-0001.

Continuing working in status waiting for support key ABCD-0001 should deactivating the bold setting.

Accepted answers

Dave Mathijs

Hi @Bas Bourgonje , although I do understand your requirement and I don't think it's possible from a technical viewpoint, why would you want do to this when you can create a queue or dashboard filter for "To Do" tickets?

All comments

Dave Mathijs

Bas Bourgonje

Hello Dave,

Thanks for replying.

It's for exploring possibilities for our servicedesk and there wishes in addition to the existing possibilities such as dashboard and filters.

Kkk_soqcq9

I have the same problem.i want to select all issues and see the bold row.like a outlook.

About filters and dashboards i know.but its not convinion for me.

Can you help.

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