Need help with an error I am receiving in the audit log

Anne Farr

Hi, I have a rule in place where when one instance is resolved, it creates another task, it is executing correctly but when I check the audit log I see this error.  How do I correct this error?  Thank You

Create issue
Unknown fields set during create, they may be unavailable for the project/type.  Check your custom field configuration.  Fields ignored
  Executor (customfield_1029)
Issues created successfully

Joseph Chung Yin

@Anne Farr -

I would recommend you to check your rule action of "Create Issue" on what type of issue are you creating and its configurations.

You can try manually to create the same issue via the project UI to determine what fields are associated with the issue.

Afterward, you can review the request type configuration and issue type screens/project fields configuration to identify the possible problem fields the audit log is mentioning.

Here is a reference link from Atlassian for you to take a look - https://confluence.atlassian.com/jirakb/unknown-fields-set-during-create-they-may-be-unavailable-for-the-project-type-error-on-create-issue-action-in-automation-rule-1116275263.html

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.