Jira Automation Update Field Based on Multiple IF conditions

ayoung

Hi Everyone, 

 

I am trying to update one field with potentially 3 different short text values. 

 

If the value of Complexity is 0,1 or 2 - it will update to say "One Team Managed"  (works)

If the value of Complexity is 3 - it will update to say "OCM Managed" 

If the value of Complexity is 4 - it will update to say "PMO Managed" 

 

This is my current set up - 

the first rule executes perfectly 

2nd and 3rd do not.  Can I not combine these this way?

Dan Breyen

Hi @ayoung I think your darn close.  I did something similar, but instead of using 'Issue Fields Condition" I used "IF, ELSE" So If Complexity is one of 0,1,2 then say "One Team Managed" ELSE If Complexity is 3 then say "OCM Managed" ELSE IF Complexity is 4 then say "PMO Managed" or something along those lines.  

I'm no automation expert, but you could try that.  If all else (hah!) fails and you don't get any other suggestions, open a support ticket.  They've helped me plenty with automations.

Hope that helps.