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How can I make my site public?

Jimmy Trivedi

So I'm a free user and I've this site on Confluence:

https://jimmytrivedi.atlassian.net/wiki/spaces/GJP/pages/574857573

Write now this is not displaying to user who are not even on Jira. I want to make my Confluence site public, so that anyone on the Internet can view my site, if I give access to particular docs.

Accepted answers

Ste Wright

Hi @Jimmy Trivedi

You need to be on a paid plan to modify the Global/Space Permissions, which is where you can make a site accessible to anonymous users (i.e users on the public internet).

Once you are on a paid plan:

Go to Settings (cog icon in top-right corner)
Select Global Permissions from the left-hand menu
Select the Anonymous Access tab
Press Edit, and then grant users access as appropriate

Once your site can be accessed, you have to make individual Spaces available:

Go to a relevant Space, and choose Space Settings from the left-hand menu
Select Space Permissions
Down the bottom of the page, press Edit Permissions under the Anonymous Access section
Modify the permissions as needed, then press Save All

Check out this help page for some more information: https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

Ste

All comments

Ste Wright

Hi @Jimmy Trivedi

You need to be on a paid plan to modify the Global/Space Permissions, which is where you can make a site accessible to anonymous users (i.e users on the public internet).

Once you are on a paid plan:

Go to Settings (cog icon in top-right corner)
Select Global Permissions from the left-hand menu
Select the Anonymous Access tab
Press Edit, and then grant users access as appropriate

Once your site can be accessed, you have to make individual Spaces available:

Go to a relevant Space, and choose Space Settings from the left-hand menu
Select Space Permissions
Down the bottom of the page, press Edit Permissions under the Anonymous Access section
Modify the permissions as needed, then press Save All

Check out this help page for some more information: https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

Ste

Jimmy Trivedi

Thank you @Ste Wright

Matt Reiner _K15t_

@Jimmy Trivedi, my team also makes an app called Scroll Viewport that may or may not be a good fit for your use case.

With it, even on the free Confluence plan, you can publish one our more spaces to a fully customizable help center site, with a custom URL and everything.

I figured I’d throw it out there in case that’s more along the lines of what you’re looking for.

https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?tab=overview&hosting=cloud

Jimmy Trivedi

Thanks @Matt Reiner _K15t_

but, in your marketplace app also I've to pay it 20$ a month, instead I can pay it directly to confluence. As a user, I need free for 1-10 user plan.

Matt Reiner _K15t_

Sure, of course!

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