Public sign up and Approved Email Domain

Question

Hi,

I have two JSM projects which we want to receive emails from external domains and then convert these emails into Jira tickets.

However, for this to happen it looks like I need to make the project as Public? Which is something I want do not want to opt for. Is there a way I can have specific email domains such as @Example.com or @git.com be able to send emails to these projects?

Brant Schroeder · Accepted Answer

@Swaroop Kumar I believe that this is what you are asking about https://community.atlassian.com/t5/Jira-Service-Management-articles/Use-email-domains-to-restrict-external-customer-sign-up-for-your/ba-p/2036372

This is available on the premium plan.