Cannot create a space or a page in Confluence

Question

Hi Community!

I would like to test Confluence and therefore I've setup a free plan however, I'm unable to create any space or page, although I've made it as an admin.

The error I'm getting are the following:

"We can’t create a page for you
You don’t have the right permissions; talk to your admin about adjusting them."

"We can’t create a space for you
You don’t have the right permissions; talk to your admin about adjusting them."

You can find the error screenshots here:

1. PAGE error creation: https://1drv.ms/i/s!Ar8nbUE8LROjjeB9H1bkL4JWoyuofg?e=fugWW1

2. SPACE error creation: https://1drv.ms/i/s!Ar8nbUE8LROjjeB8jLuWVLQX8d-Ujw?e=VAuJEV

3. SPACE permissions: https://1drv.ms/i/s!Ar8nbUE8LROjjeB-WIsFu_-9PQ0Iog?e=MSHoVg

Is there something missing from my side or is there a bug from the system? Since I'm on a free plan, I cannot get support from Atlassian, which is very annoying as a first customer experience.

Thanks for your support!

Miguel

Dave Wuensch _Decadis AG_ · Answer

Hi @Miguel Guerrero

do you also use other Atlassian Products?

Marc -Devoteam- · Answer

Hi @Miguel Guerrero

Do you only have Confluence or also Jira on a free plan?

If you have both, from Jira you should be able to access user management via the "cog" wheel.

On Confluence you as a user should have product admin permissions.