How to hide signatures from Jira Service Management

Question

Hello, I'm trying to remove/hide all signatures from tickets but I can't find the option to hide it.

Anyone can help me?

Thanks.

I have a paid version of Jira.

Kris Dewachter · Answer

Hi @AGT Online ,

Have a look at this documentation : https://support.atlassian.com/jira-service-management-cloud/docs/hide-email-signatures-in-the-issue-view-and-portals/

This allows you to hide signatures from imported emails.

Best regards,

Kris

Dave Mathijs · Answer

@AGT Online

Thanks for the clarification, have a look at this documentation article:

Create and edit the content of your customer notifications

AGT Online · Answer

Hi Dave, I meant clients email signatures.