Ticket comments of selected users

Question

Hi,

I want to get comments only by two people on the ticket, like you can say I want to hide other comments made by the people working on the ticket.

Is there a way I could fetch comments by only those two emails using Jira API or can apply restriction so that platform user who created ticket could not be able to see other internal  conversations happening on the ticket.

Marc -Devoteam- · Answer

Hi @muhammad

I think you have to fetch them separately.

muhammad_smwaai · Answer

@Marc -Devoteam-  can I put two ids at a time or I will have to fetch by single account id separately ?

Marc -Devoteam- · Answer

Hi @muhammad

This should be possible via the Cloud rest API.

You should use the "get comments by id" option, you would need to specify the accountId's of the users.