Knowledge space for Internal company users and clients

Question

Hello

I'm trying to create two knowledge spaces within our Jira, i need one to be completely private where only registered employees can access and the other can be an open client friendly site where they can visit and I'm trying to see if what i need is possible?

Internal knowledge space

Do i have to create a group with the internal company users in or could anyone with a jira account connected to our portal view these?

Client Open space

Do they need to sign up to jira to view or can they just click a link and view the documents?

Thanks

Emma

Rilwan Ahmed · Answer

Hi @Emma Barrell ,

Regarding your second question:

You should enable Anonymous access to your site first and then grant anonymous access to only the required spaces .

To enable or disable anonymous access for the site:
(Only site admins can change the global setting for anonymous access).

* Select the gear icon in the top nav to go to product settings.

* Select Global permissions in the side menu.

* Select Anonymous access.

* Select Edit.

* Check or uncheck the box under Use Confluence to enable or disable anonymous access for the site.

More details about this is in https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

Please note: By enabling anonymous access, you’re allowing people who are not logged into Confluence (anonymous users; aka, anyone on the internet) to access content on your site. You can pick and choose which spaces to make public and which to keep secure.