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How to add custom email for the creating issues for the jira software

RAMYA_av0707

I created a Jira software. But I cannot add email sever to it

Accepted answers

Utkarsh Singh

Hi @RAMYA Welcome to the Atlassian Community.

If you are looking for the ability to configure an SMTP server in the Jira cloud, unfortunately, this feature is not part of Jira yet. But there is a feature request for the same- JRACLOUD-62125

Instead, you can try this feature.

In case you are looking to process emails coming to an email address to create a Jira issue, you should use this option.

All comments

Utkarsh Singh

Hi @RAMYA Welcome to the Atlassian Community.

If you are looking for the ability to configure an SMTP server in the Jira cloud, unfortunately, this feature is not part of Jira yet. But there is a feature request for the same- JRACLOUD-62125

Instead, you can try this feature.

In case you are looking to process emails coming to an email address to create a Jira issue, you should use this option.

RAMYA_av0707

Thank you so much

Utkarsh Singh

You're welcome @RAMYA

Can you please accept the answer to this post?

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