Story Map plugin - Desapeared Portafolio

Question

We have created a portafolio board using StoryMap plug in.

Today, we made some changes related to access permition at the portafolio settings option, but the portafolio has desapeared.

Is there any way to restore the portafolio? Is there any auditory tracker ?

Is there any recicler bin?

In Jira auditory, we can´t track StoryMap plug in movements.

please, helppp!!

SR

Henri Seymour {Easy Agile} · Answer

Hi @Silvana Rodriguez

My name is Henri and I'm from Easy Agile. This post wasn't tagged with any specific apps, but I've just spotted your question about a Story Map plug-in.

If you're using our app Easy Agile TeamRhythm for your User Story Map, please reach out to us to work through this problem.

If you're using a different app, @Ste Wright is correct to recommend contacting the Marketplace Partner (vendor) directly for help.

Henri Seymour, Support Engineer @ Easy Agile

Ste Wright · Answer

Hi @Silvana Rodriguez

I'd contact the app's vendor for help in this instance.

I'm not sure which app you're referring to specifically, but you can find their contact details by:

* Going to the listing on the Marketplace
* Selecting the Support tab

Ste

Mark William Graham Bortz · Answer

Silvana, I have been deeply concerned about this topic for I was worried that your confusion would persist in spite of  my numerous emails explaining our subflow to potential clients. /Mark