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smart value failing with scheduled ticket

Charlie Cooper_mpotkf

I am trying to set up regular issue generation for regular maintenance tasks. In my IT service project I have set up a rule to generate a new issue and then send a notification to Slack. It runs correctly with the exception of the smart value I would like to add to include a link to the issue in the slack message. Can anyone see what I'm doing wrong here? Attached is a screenshot of the simplest version of this. Issue gets created, slack message gets sent with the "test" text but no {{issue.url}}

Screenshot 2023-08-01 at 4.43.12 PM.png

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Charlie Cooper_mpotkf

I'll add that this {{issue.url}} approach has worked well with issues that are created by users through a portal, but it's failing with the automated/scheduled issues

Mark William Graham Bortz

Mister Cooper we have sent multiple emails to your personal adress. /Atlassian

Charlie Cooper_mpotkf

I'm confused by this response. I have not received any emails about this question.

Nic Brough -Adaptavist-

It looks like a 'bot trying to answer questions.

I'm afraid that does not help you, and I and stuck on a decent answer, but I will do some digging and see if I can help out.

Charlie Cooper_mpotkf

Adding a comment here in hopes that it bumps visibility up

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