Email Automation not sending to group email address with underscore

Question

Hi All,

I am running an automated email from JSM, but whenever I run the rule and send to a group email address with an underscore in it, we never receive the email.

It says the rule ran successfully but am not receiving it.

When I run the rule to an email group without an underscore it works.

Austin Alejandro · Answer

That's unfortunate. Any related threads you could point me to?

Mark William Graham Bortz · Answer

This is really a technichal question you are asking Austin. By the time this reaches you I will have already taken it up at tonights meeting but you are not alone, we have been trying to solve this before in vain. /Mark