Jira Automation Method for Editing Summary Field

Question

When a ticket is rejected in testing, we use Automation rules to add  '[REJECTED]' to the issue summary using regex:

* [REJECTED] {{issue.summary}}

Now, we'd like to ensure that the [REJECTED] label is removed from the issue summary whenever the issue is transitioned to a resolved state.

We can easily identify the condition, but it is unclear to me whether there is an appropriate expression that can be used to remove text from a field.

Thanks in advance!

Nic Brough -Adaptavist- · Answer

Why?

This is something you should be doing in the workflow, the "rejected" is clearly a part of a process, not part of a field (if it really is part of a field, then you should be doing it as a field, not mangling the summary)

Kai Becker · Answer

Hi @Andrew Gansler

you should be able to use smart value string functions:

The full documentation on these functions can be found here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/