How do I automatically add watchers from a custom people field

Question

We have created a custom people field called "Supporters" on all of our issue types. When I add / remove someone as a "Supporter", I would like to automatically add / remove them from watchers on the ticket.

I tried to do this via Automation, but my current code does not seem to be working. Has anyone successfully done this with a Custom People Field?

Kai Becker · Accepted Answer

Hi @Callie Dambrisi

welcome to the community and thanks for your question.
You need to update the field via the advanced update function.

Please have a look at the answer from Mikael in this thread

Tomáš Vlach_z6iizm · Accepted Answer

Hello Callie,

try following

Where customfield_XXXXX  is your custom field Supporter, the ID value (XXXXX) of your custom field can be found in the URL address while editing the custom field.

Tom