I'm trying to create a template CSV to import into future projects that have the full breakdown of Epics, Stories, and Subtasks with parental links but keep getting the following warnings/errors: Import completed with 38 errors: * Issue 'P2-1' is not of a sub-task type (Story). It will NOT be a sub-task of the issue 'P2-72' * Issue 'P2-2' is not of a sub-task type (Story). It will NOT be a sub-task of the issue 'P2-72' * Issue 'P2-3' is not of a sub-task type (Story). It will NOT be a sub-task of the issue 'P2-72' * ... All of the work items get created but none of the parental links are there for Epic-Story. I'm importing the following fields from the CSV: Summary, Issue Id, Issue Type, Status, Labels, Description, Issue Color, Story Point Estimate Parent Id.

That's a shame. I guess I won't be able to make a project template for distribution. I'll submit a feature request and see what the future brings. Thanks for responding.

Team-managed projects use the Parent field and not the Epic Link field. Also, the CSV import function is intended to be kind of a one-off function, not a continuous way to create issues.

Team Managed. I tried company-managed, which had different issues - 'story' and 'subtype' aren't recognized. I think what I'm trying to do isn't the norm and would be a new feature request: The ability to create a template of linked Epics, Stories, and Subtasks that can be passed from one user account to another and from project to project in the same account. Repeatedly. The issue, I think (I'm a software tester, lol) comes with the ID mapping which would conflict if you tried to do things repeatedly. It would need a way to re-map the Issue IDs to new ones, then update both the Parent Id / Epic Link field values with those new IDs to match. I'm betting the software doesn't have that yet.

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CSV Template Import fails with Epic Parent Links

Jason Abofsky_7kmnc7

I'm trying to create a template CSV to import into future projects that have the full breakdown of Epics, Stories, and Subtasks with parental links but keep getting the following warnings/errors:

Import completed with 38 errors:

Issue 'P2-1' is not of a sub-task type (Story). It will NOT be a sub-task of the issue 'P2-72'
Issue 'P2-2' is not of a sub-task type (Story). It will NOT be a sub-task of the issue 'P2-72'
Issue 'P2-3' is not of a sub-task type (Story). It will NOT be a sub-task of the issue 'P2-72'
...

All of the work items get created but none of the parental links are there for Epic-Story.

I'm importing the following fields from the CSV:
Summary, Issue Id, Issue Type, Status, Labels, Description, Issue Color, Story Point Estimate Parent Id.

Accepted answers

All comments

John Funk

Hi Jason - Welcome to the Atlassian Community!

Parents are associated with Sub-tasks to stand issue types such as Story. For the Epic parent of the Story use the Epic Link field.

Jason Abofsky_7kmnc7

Perfect! Thanks. Of course, this means there's a bug in the CSV export of issues that accidentally puts the Epic Link into the Parent Id column.

Luka Hummel - codefortynine

Hi @Jason Abofsky and welcome to the Community!

I'm Luka from codefortynine and if you are willing to use a third-party app, our Deep Clone for Jira can help you clone your template. It can clone whole issue hierarchies/trees, including subtasks.

Deep Clone for Jira_Epic Tree Clone.gif

Navigate to the issue you want to clone
Click Action menu ••• > Deep Clone
Select Epic/Tree Clone
Configure and create your Epic/Tree Clone

Jason Abofsky_7kmnc7

Thanks, but I'm trying to make a template to give to others with different accounts. I need to be able to send them a file to import.

Jason Abofsky_7kmnc7

I saw it work once. But now when I try to import again into a second project, no errors or warnings are returned, but the story doesn't get linked to the epic. Here's my csv sample:

John Funk

You did this same thing on another project using the Issue ID as a number like that and it worked?

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