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What tool would people recommend to help us discover and manage our Assets?

Tom langton

We are looking to track location of physical assets, as well as software versions etc and need a tool which can capture and update the CMDB as and when it spots changes.

I believe there is an insight tool for Jira asset management? but its hard to track down much info on that. Do people generally use a specialist 3rd party tool and integrate it with Jira?

Thanks

Accepted answers

Sayed Bares [ServiceRocket]

@Tom langton you can do this Asset Discovery (networks scanning tool). You can refer to this link for more information:

https://support.atlassian.com/jira-service-management-cloud/docs/what-is-asset-discovery/

All comments

Cassandra Lloyd Lansweeper

Have you checked out https://www.lansweeper.com/

And here is the Lansweeper for Jira CMDB integration https://marketplace.atlassian.com/apps/1231444/lansweeper-app-for-jira-service-management-assets?hosting=cloud&tab=overview

Hope this helps

Joseph Chung Yin

@Tom langton -

You can just use Atlassian Assets which is an application component of JSM Cloud out of the box (at no additional costs) for customers on a Premium or above subscriptions. It integrate with Jira/JSM directly. Here are the reference guide on Atlassian Assets (formally known as Insight - an application that acquired by Atlassian a few years ago).

https://support.atlassian.com/jira-service-management-cloud/docs/manage-your-assets-and-configuration-items-with-insight/

https://support.atlassian.com/jira-service-management-cloud/docs/what-is-assets-in-jira-service-management-cloud/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Tom langton

Thanks for this- I believe we have Atlassian assets setup and being used, its more of the maintenance/discovery of physical and software assets within the estate we are now looking to work on, I think the Lansweeper perhaps is what we need, or perhaps Snow etc, but was hoping there may be similar included within an Atlassian plugin

Tom langton

Thank you- this looks along the lines for sure. We will look into this

Sayed Bares [ServiceRocket]

@Tom langton you can do this Asset Discovery (networks scanning tool). You can refer to this link for more information:

https://support.atlassian.com/jira-service-management-cloud/docs/what-is-asset-discovery/

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