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Issue does not appear on the board

Mayki Gonçalves

Good morning everybody.
I have a problem where a task that is in the filter does not appear in a column of the board and has the expected status to be viewed

Board sem incidente.jpg

However, when we check the board settings, we can see that the expected status indicates two issues

board config.jpg

and query is

project = "Integrações & APIs" and type in ("Plano de Testes", story, spike, "Technical Debt", incident, problem, Bug, Task, "Bug Report","Test Case", "Service Request", "Technical Task", task , Ação) ORDER BY Rank ASC

Accepted answers

John Funk

Hi Mayki,

What happens when you run that query in a filter (outside of the board)? Does the issue show up?

Also, is there a sub-filter on the board that might cause the issue not to show?

All comments

John Funk

Hi Mayki,

What happens when you run that query in a filter (outside of the board)? Does the issue show up?

Also, is there a sub-filter on the board that might cause the issue not to show?

Mayki Gonçalves

Good afternoon Funk,

If I run this filter outside the project, the issue I miss on the board still doesn't show up in the JQL return

John Funk

Then there is a problem with your query. Your query says type - is this really issuetype?

Mayki Gonçalves

Thank you very much for your help, but I found the problem, the fix date field was filled in because it was cloned

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