Grouping portals from 2 different projects

Question

Hello team,

I have 2 service management projects, one risk1 and the other risk2 with 2 different portals obviously and each of them with each own form;

Is there a way in the customer portals to categorize them under a Risk category and once clicked then the customer  will see risk1 and risk2 accordingly, instead of having the 2 portals in the homepage?

Thanks in advance guys

Best Regards

John Funk · Answer

The two would be under the main Help Desk page (more or less a tile) but there is not a level between them and main page.

Michail Kotantakis · Answer

Hi @John Funk

Apologies to bother you again, but i am not sure yet;

As you mentioned by having 2 projects with 2 portals i will have 2 tiles in the main Help desk page; Is there a way to group those 2 tiles under a tile?
For example i have risk1 project 's portal and  risk2 project's portal, which both have from one tile in the main Help desk page; Can i group them somehow under one tile called Risks?

Best Regards

John Funk · Answer

You will see two tiles - one for each project - the main Help Desk page. Then you will have to click into one of the projects first.