Remove Request participants via automation even their email ID is not present in the cloud

Amit Singh_bypf0k

Hello,

I want to create automation where it will search if there are 2 participants added (let's suppose "A" and "B") in request participants then I will check condition (If any of them like "A" or "B" matches then remove them from request participants.

NOTE: There request participants ID is not present in the cloud.

As I already tried

Jack Brickey

Hi @Amit Singh , 

I recalled the previous post about removing request participants and did a quick search and found the following. You will note that there is an open request for removing request participants - https://jira.atlassian.com/browse/JSDCLOUD-12371 

Removing-request-participants-based-off-of-email-subject in this post, there is a workaround suggested however, it is specific to email requests.