How to extract previous stage details

Question

Hi, Is it possible if somehow we can extract information on the previous stage of a ticket.

For example, a ticket today is in Dev In progress stage and previous stage is Dev TL Review. Can i get this info from backend Jira tables from logs or something

I can certainly achieve this through automation by updating a custom field with previous stage information but we have limitation on automations so want to try something else.

Nic Brough -Adaptavist- · Answer

You don't have any option but to use an automation of some sort (scripts or apps) - you need to replicate the history record of "last changed" into one or more fields if you want to see them in in an export of a filter.

Mayur Gaikwad/Tech PMO · Answer

'Extract' as in export data from filter section.

Just to re-iterate, I cannot use automation option.

Nic Brough -Adaptavist- · Answer

The answer very much depends on what "extract" means in this case.

Issues have a full history, so you can always read that for the previous status.  So the data is there, but "extract" doesn't tell us how you want to use it.