Display comments on clone ticket

mgouirand

Hello,

 

Can you please help me with my following automation rule ?

I have a ticket A on project A clone on Project B.

If I add a comment on the ticket clone on project B, I would like to have an automatic comment added to ticket A saying : new comment added on ticket B : ....

We have tried {{comment.last.body}} and it doesn't work as expected. Instead of adding the comment it add the comment before the one I need.

I just need the very last one only.

 

Thanks for your help,

Marine

Sayed Bares [ServiceRocket]

@mgouirand use triggerIssue instead because you want to copy from the original issue not from the linked issue itself. For example, your last comment body should be {{triggerIssue.comment.last.body}}