We are having an issue with our Servicing System Administration Desk. It seems to be auto assigning to Tim Webb when a ticket is created and I am unable to locate where this settings is or why its happening
Hi Jennifer,
First thing you will want to check is under the project settings and then Details. At the very bottom of that page you will see a "Default Assignee" option. You will want to make sure that is set to "Unassigned"
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