Automation Rule: Clone Required Fields to External Project

ayoung

Hi there - 

I am writing an automation rules in Cloud Version of Jira Work Management to clone a story to an external Software Project board if conditions are met.

Tested this on a test board and all went well.  The live board we'll be posting TO though, has a required field.   The FROM project has this field but its not required.  

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When running the automation we are receiving this error in the audit log: 

CLONE ISSUE

Found multiple fields with the same name and type: .

Requirements (com.atlassian.jira.plugin.system.customfieldtypes:textarea)

Error creating issue

Requirements is required. (customfield_10682)

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The custom field ID's being referenced are: 

FROM Board: "Requirements" is  CustomField_10918

TO Board: "Requirements" is customfield_10682

Basically when cloning this issue I need to copy the contents of 10918 to 10682 in the destination project. 

This is currently what I have set for the automation cloning rule: 

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It generates the error seen above in the audit log.   Any help? Maybe I need to use the Additional Fields section to address this? 

Kseniia Trushnikova

Hi @ayoung,

You can copy the field values using the Additional fields section:

{
  "fields": {
    "customfield_10682": "{{issue.customfield_10918}}"
  }
}

The other solution is to change one field name to a different one or to use one field with two different contexts for each project, then the rule will run without error.