how can I create an automatic ticket in Jira for the mails I receive?
Hello @Hilal Demir and welcome to the community!
You must be a Jira administrator, if so, go to global settings, system and incoming mail.
Once here, you can configure your mail server to automatically create a ticket when someone sends you an email.
If not, can you please explain the context of your request?
In addition, you can check the documentation :
Atlassian documentation
Regards,
JM
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