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How to add an issue type to the Jira Software notification email

Inna S

Hi,

our users ask to have the issue type indication in the subject of the emails sent from Jira Software Cloud.

I do not see any controls to tweak for the purpose.

Please help.

Thank you.

Accepted answers

John Funk

Hi Inna,

Try using {{issue.issuetype}} or {{issue.issuetype.value}}

All comments

John Funk

Hi Inna,

Try using {{issue.issuetype}} or {{issue.issuetype.value}}

Inna S

Thank you, @John Funk .

Could you point me to where exactly to place this?

Where this configuration is?

John Funk

It would be in the Subject of your Automation Rule with the Send Email action.

Can you share the rule that you have so far?

Inna S

Not related to the rules.

People are getting out of the box Jira notifications, like on assignment etc.

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